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Electronic Filing (e-filing) 
Electronic filing is a method of transmitting your tax return information directly to the IRS and your state's Department of Revenue.  E-filing greatly increases the accuracy of your tax return by eliminating over 99% of the filing mistakes associated with paper filing.  It also helps you get your refund faster.  An e-filed federal refund can be received in as little as 10 days, and as quickly as 30-minutes with an optional Instant Refund Loan.  E-filing is included FREE with every return, and paper filing is also available if you prefer.

Real Time Loan (Instand Refund Loan)
An RTL is a $1,000 loan from the bank, using the taxpayer's Federal Tax Return as collateral. It can be issued to the taxpayer within 5 minutes of filing. The rest of the taxpayer's return can come in the form of a bank product of their choice (RAL, ERC, RET).

Refund Anticipation Loan (RAL)
A Refund Anticipation Loan or RAL is a loan from the bank using the taxpayer's Federal Tax refund as collateral. After the IRS accepts the tax return and the taxpayer meets all of the pre-established criteria, River City Bank will loan on the taxpayer's anticipated refund amount. Once the loan is approved, you are paid a fee for the loan. (A fee is charged for this service. See Pricing, below).

Electronic Refund Check
The Electronic Refund Check or ERC is a product that takes approximately two to three weeks depending upon the IRS. A client that does not want or does not qualify for a RAL would be accepted for an ERC. The fees for an ERC will be withheld and paid upon receipt of the IRS Federal Tax Refund.

Refund Electric Transfer
The Refund Electronic Transfer or RET is the same as an ERC, the only difference being the refund is direct deposited into the taxpayer's personal bank account. The average turn-around time is approximately two to three weeks. When the bank receives the taxpayer's refund, we deduct the preparer fees along with the bank fees and then electronically deposit the remaining refund. This product is very popular for those who do not want to pay fees up front and for those who have their own bank account.

IRS Refund Options
1) Automatic Deposit...
2) Check


1040 FLAT RATE SPECIAL (Federal and State) $139
Schedule C, C-EZ Business Income $45/35
Schedule D Capital Gains $35
Schedule E Rental Income $40
Schedule H Household Employee $15
Schedule SE Self-Employment Tax $15
Schedule 2106/ 2106 EZ $35/25
Form 3903 Moving Expenses $25
Adoption Credit $25
Amended Tax Return (1040X) $75-95
Additional Forms or Entries $5-25
Additional State Return $40
Automatic 6-Month Extension to File $15
Cost To Deduct Preparation and Bank Fees Directly from Tax Refund $15
State Refund Deposit or Check $19
Overnight Delivery Services (Refund Check) $22
Same - DAY LOAN $75.00
( $1,000 loan minus $75 fee = $925.00 proceeds)
Amount Fee
200-500 $36
501-1000 $52
1001-2200 $83
2201-6000 $100
6,001- 10,000 $135
Federal Refund Deposit $20
Federal Refund Check $26
State Deposit or Check $12
Debit Card for RAL, RTL, or ERC $10

*Any and all Bank Product fees are subject to change.

Frequently Asked Questions
Below are some of the most frequently asked questions about our tax preparation services:
Who prepares my tax return?
Is my professionally prepared tax return guaranteed?
Do you prepare taxes in all 50 states?
If I owe taxes, how will I pay if I file electronically?
How do I get a copy of my tax return?
Can I really have my tax return prepared in 30 minutes?
How do I get started?
How much do you charge to prepare and file my tax returns?
When will I receive my refund?
What are the advantages of electronically filing my tax return?
Is my personal information and tax data kept confidential?

Who prepares my tax return?
Your tax return will be prepared by an experienced Taxstar Income Tax professional who understands the current federal and state tax laws.  All Taxstar preparers must meet our high standards of knowledge, ethics and professionalism.

Is my professionally prepared tax return guaranteed?
Yes, your return is covered by our Ten Point Customer Satisfaction Guarantee.  Most importantly, we guarantee your return will be error-free, you will get every deduction you are entitled to, and you will receive your refund in the quickest time allowed by the IRS.  Click Here to view the remaining guarantees. 

Do you prepare taxes in all 50 states?
Yes, Taxstar Income Tax is qualified to prepare income taxes in all 50 states and the District of Columbia.

If I owe taxes, how will I pay if I file electronically?
Taxpayers can elect to have their taxes paid by authorizing an electronic funds withdrawal or by credit card through the IRS Electronic Federal Tax Payment System (EFTPS).  If you e-file before April 15th, you can delay your payment by scheduling an electronic funds withdrawal from your checking or savings as late as April 15th.

How do I get a copy of my tax return?
You will receive a complete copy of your tax return at the time it is prepared.  An additional free copy is available by written request or by visiting a participating TaXspot 30-Minute Tax Center.

Can I really have my tax return prepared in 30 minutes?
Most simple returns are completed in 30 minutes.  More complex returns containing additional Forms or Schedules may require additional preparation time.

How do I get started?
The first step is to gather your W-2s; 1099s; Social Security numbers for yourself, your spouse and all your dependents; and all other 2003 tax information.  Bring them, along with a completed Taxstar Tax Questionnaire, to any The UPS Store, Mail Boxes, Etc., or other TaXspot 30-Minute Tax Center.  Or you can send your tax information directly from this Website, Click Here.  Or you can fax or mail your tax information to our Central Processing Center, Click Here.  Once we have received your tax information, we will prepare your federal and state( if required), returns and send them to you, usually within 30 minutes, for your review and signature.  We will then electronically transmit the returns to the IRS and state tax authorities.  You will receive your refund in the shortest time possible - Guaranteed.

How much do you charge to prepare and file my tax returns?
A complete price list is located on this website, on the Pricing Page.

When will I receive my refund?
If you have applied for and been accepted for a Real-Time Loan, your refund will be available the next day; if you are receiving a Refund Anticipation Loan (RAL), your refund will be available in 2 days; if your refund is being directly deposited into your account (Electronic Refund Deposit), it will be available in 7-14 days; and for a check (Electronic Refund Check), from 8-15 days.

What are the advantages of electronically filing my tax return?
Electronic filing, known as e-filing, is the quickest, most accurate way to file your tax returns.  E-filed returns have an error rate of less than 1%.  If you are due a refund, you can expect to receive it within approximately 2 weeks from the date it is accepted by the IRS - less than half the time it takes when a paper return is filed.

Is my personal information and tax data kept confidential?
Your personal and tax information is protected against any unauthorized disclosure by our strictly enforced Privacy Policy.  Your confidential information is only used to complete your tax return and any other tax-related services you have authorized.

StarGuard™ Audit Protection
You will be reimbursed up to a total of $2,500 in additional tax liability or reduction in refund if a Taxstar tax preparer makes an error preparing your tax return. The StarGuard™ Warranty is in addition to the xx

Tax Preparation Checklist
Tax Preparation Checklist
To assist us in finding every allowable deduction and credit you are entitled to, use the following list to help you organize your tax documents and information.  Then send or bring them to us, along with your completed TAXSTAR 5-Minute Tax Questionnaire.
Driver's License(s)
Social Security Card(s)
Dependent's Social Security Card(s) and Dates of Birth
Form W-2 (Wage Statements)
Form 1099-MISC (Self-Employed Business or Farm Income and Expenses)
Form 1099-R (Pension and Retirement Income)
Form 1099-INT (Interest Income)
Form 1099-DIV (Dividend Income)
Form 1099-G (State Income Tax Refund)
Form 1099 G (Unemployment Income)
Form 1099-B (Sales of Stocks or Bonds) {Include dates and purchase price and sale price of stocks and bonds}
Form SSA-1099 (Social Security Income)
Form W-2G (Lottery or Gambling Winnings)
Schedule K-1 (Income from Partnerships, S Corporations, Trusts, and Estates)
Income and Expenses from Rentals
Alimony Paid or Received
Commissions Received
Commissions Paid
Lottery or Gambling Losses
IRA Contributions
Form 1098 (Mortgage or Home Equity Loan Interest Paid)
Real Estate and Personal Property Taxes Paid
Record of Purchase or Sale of Real Residence
Casualty or Theft Losses
Child Care Expenses and Provider Information
Medical, Eye Care, and Dental Expenses
Cash and Non-cash Charitable Donations
Un-reimbursed Employment-Related Expenses
Job-Related Educational Expenses
Form 1098-T (Tuition and Education Fees)
Form 1099-E (Student Loan Interest)
Educator Expenses (For Teachers)
Estimated Taxes Paid
Foreign Taxes Paid
Copy of Last Year's Federal and State Tax Return (If available)

Tax Refund for Down Payment Program
NEED A NEW CAR?   NEWER CAR? OR JUST PAY OFF THE OLD ONE?  Any way you choose, experienced tax professionals will prepare your income tax return from any participating auto dealerlocation.  Then use your anticipated tax refund for the down payment, INSTANTLY !!  Bring in your W-2 for a FREE
2-Minute Refund Estimate of your anticipated tax refund.

10-Point Customer Satisfaction Guarantee
• Your return will be error free,
• You will get every deduction you are entitled to,
• You will receive your refund in the quickest time allowed by the IRS,
• You will receive 12 months free tax consultation and advice regarding your filed return,
• Our fees are competitive with all the national tax preparation firms,
• Returning customers receive a 5% discount,
• Members of designated preferred groups receive flat-fee pricing and substantial discounts,
• Senior Citizens over 62, receive a 10% discount,
• Students receive a 15% discount,
• A 50% discount on a dependent child's return when prepared with their parent's return.

Individual Tax Preparation
Taxstar has over 40 years experience preparing individual federal and state income tax returns. We guarantee you will receive every allowable deduction and credit, and that your return will be accurate and completed in the shortest time possible. We prepare returns for all states and multiple state returns for taxpayers living or working in more than one state during the tax year.

Small Business Tax Preparation
We can prepare Federal and state income tax returns for sole proprietorships, "C" and "S" corporations, LLCs, partnerships and most other business arrangements.

Tax Advice and Planning
Planning your financial transactions during the year can help reduce your taxes. Our experienced tax professionals can explain the tax laws and suggest ways to maximize deductions and credits, and utilize other tax minimizing techniques.

Prior Years Tax Return Preparation
We specialize in preparing delinquent tax (back tax) preparation for individuals and all small business entities. We can help stop garnishments and liens and avoid further penalties, and assist in making arrangements for repayment (Installment Agreement) or making a settlement (Offer in Compromise).

Audit Assistance
An IRS audit can result in additional tax, interest and penalties. With Taxstar's Audit Assistance, you don't have to face the IRS alone. An experienced tax professional is on your side if you receive a notice from the IRS or are audited. Audit Assistance fees begin at $99 for Taxstar-prepared returns and $169 for returns prepared by others.

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